Me: spot a Facebook advert in my news feed; I click the ‘Send Message’ button to ‘learn more’.

Owner: (sending the default Facebook auto response) Hi, Urban! Please let us know how we can help you.

Me: “Believe you targeted me in one of your FB adverts. Is this Messenger reply automated?”

Owner: “Sorry about that Urban, it is an automatic message, will try to avoid it in the future.“

(Seriously! OMFG! Holding my head in disbelief)… [Read more…]